Business Process Management & Enterprise Architecture: Fortune 100 Transformation

THE SITUATION

The Situation

A Fortune 100 company had a complex, matrixed organizational structure that was a result of its global operating model coupled with significant M&A transactions. As a result, the IT environment became unwieldy and a significant performance risk. IT outages and cyber attacks became noticeably disruptive to both top and bottom lines, adversely affecting the corporation's market cap and credit rating.

BLUEPRINT OF SUCCESS

Blueprint of Success

• Identified corporate sponsorship (COO) for a collaborative business-IT partnership to transform how the businesses and IT engaged.
• Built teams for each line of business consisting of business process owners and IT leaders to plan and execute a 3-year transformation journey.
• Engaged suppliers, outside thought leaders, and internal stakeholders to develop a blueprint for success.
• Spent year 1 identifying process and technology simplification opportunities and achieving 2 quick-hit success stories.
• Spent years 2 and 3 executing major transformation projects.