Terms & Conditions

1. About VELLOE

VELLOE is an independent infrastructure intelligence company providing consultancy, technology, managed services, workforce, and training solutions to enterprise clients.

References to "VELLOE," "we," "us," or "our" mean VELLOE and its affiliates, as applicable. References to "you" or "your" mean the individual or entity accessing the Website.

2. Scope of These Terms

These Terms govern solely your access to and use of the VELLOE website located at https://velloe.tech and related digital properties operated by VELLOE (the "Website").

These Terms do not govern, and are expressly superseded with respect to, any consultancy, technology, managed services, workforce, or training engagement, which shall be governed exclusively by a separate signed proposal, statement of work, master service agreement, or other commercial contract between VELLOE and the client.

3. Acceptance of Terms

These Terms apply to all visitors, users, and others who access the Website. By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms.

If there is a conflict between these Terms and a signed commercial agreement for professional services, the signed commercial agreement will prevail with respect to that engagement.

4. Permitted Use of the Website

You may use the Website only for lawful business purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates applicable law or regulation
• Attempt to gain unauthorized access to systems, networks, or data connected to the Website
• Introduce malware, automated scraping, denial-of-service activity, or other harmful code or behavior
• Misrepresent your identity or affiliation, or submit false or misleading information
• Copy, reproduce, republish, or exploit Website content except as expressly permitted
• Use the Website to compete with VELLOE through unauthorized data extraction or reverse engineering

5. Intellectual Property

All content on the Website—including text, graphics, logos, icons, images, layouts, software, and documentation—is owned by or licensed to VELLOE and protected by intellectual property laws.

No rights are granted to you except the limited right to access and use the Website for its intended purpose. You may not modify, distribute, transmit, display, or create derivative works without prior written consent from VELLOE.

6. Professional Services

Information on the Website is provided for general informational purposes and does not constitute a binding offer, guarantee of results, or professional advice tailored to your specific circumstances.

Any engagement with VELLOE for professional services will be governed by separate contractual documentation, including proposals, statements of work, service level agreements, and applicable commercial terms.

7. Confidentiality

If you submit confidential or proprietary information to VELLOE through the Website or in preliminary commercial discussions, VELLOE will use reasonable care to protect that information from unauthorized disclosure and will not use it for any purpose other than evaluating or pursuing the relevant engagement, except: (a) information that is or becomes publicly available through no fault of VELLOE; (b) information VELLOE already lawfully possessed; or (c) information VELLOE is required to disclose by law or court order.

Personal data submitted through the Website is additionally governed by VELLOE's Privacy Policy. A separate mutual non-disclosure agreement may be entered into for the exchange of more sensitive commercial or technical information.

8. Disclaimers

The Website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability.

VELLOE does not warrant that the Website will be error-free, secure, or free from harmful components, or that information on the Website is complete, current, or accurate.

9. Limitation of Liability

To the fullest extent permitted by applicable law, VELLOE and its directors, officers, employees, agents, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity arising out of or related to your use of the Website.

To the extent permitted by law, VELLOE's total aggregate liability arising out of or relating solely to your access to or use of the Website (and expressly excluding any liability arising under a separate signed commercial agreement, which is governed by the liability terms of that agreement) will not exceed one hundred U.S. dollars (USD $100), except where liability cannot be limited under applicable law.

10. Indemnification

You agree to indemnify, defend, and hold harmless VELLOE and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your misuse of the Website or violation of these Terms.

11. Third-Party Services and Links

The Website may reference or link to third-party websites, tools, or services, including analytics, security, and social platforms. VELLOE is not responsible for third-party content, policies, or practices.

Your use of third-party services is subject to the terms and privacy policies of those providers.

12. Suspension and Termination

We may suspend or restrict access to the Website at any time, with or without notice, if we reasonably believe you have violated these Terms or if necessary to protect the Website, users, or VELLOE.

Provisions that by their nature should survive termination—including intellectual property, disclaimers, limitation of liability, indemnification, and governing law—will survive.

13. Governing Law and Disputes

These Terms are governed by the laws of Singapore, without regard to conflict of law principles, except where mandatory local law in your jurisdiction applies and cannot be waived (including, where applicable, in Argentina, India, Malaysia, and the United States).

Any dispute arising out of or relating to these Terms or the Website will be subject to the exclusive jurisdiction of the courts of Singapore, except where mandatory local law requires that disputes be brought in the courts of your home jurisdiction or otherwise prohibits exclusive Singapore jurisdiction.

14. Changes to These Terms

We may revise these Terms from time to time. Updated Terms will be posted on this page with a revised "Last updated" date. Continued use of the Website after changes become effective constitutes acceptance of the revised Terms.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Force Majeure

VELLOE will not be liable for any failure or delay in performance under these Terms resulting from causes beyond its reasonable control, including natural disasters, acts of government, labor disputes, internet or utility failures, or other events of force majeure.

17. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without VELLOE's prior written consent. VELLOE may assign these Terms without restriction in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

18. Entire Agreement

These Terms, together with the Privacy Policy and any separately signed commercial agreement applicable to you, constitute the entire agreement between you and VELLOE regarding your use of the Website and supersede any prior or contemporaneous understandings on that subject.

19. Contact

For questions regarding these Terms, contact us at hello@velloe.tech.